At IMK we happily process orders Monday - Saturday, to ensure your purchase gets to you as quickly as possible. Most orders are processed within 1 day, and any order received after 1pm will go out the following business day. For personalized orders, and special orders, processing time will vary between 3 days - up to 14 days for engraving.
All purchases of $50 and up will receive free first class shipping (domestic US only). Orders are shipped USPS first class or 2 day Priority mail with an upgrade fee.
We hope that you love your new keepsake jewelry. However, if you're not completely thrilled with your purchase, let us know and we will gladly exchange your item or offer a store credit within 30 days of receipt.
Returns should be returned in original packaging, in original condition, with enclosed receipt. Please contact IMK through email to arrange an exchange or store credit.
*Personalized jewelry, clearance items, and special orders are not eligible for return.
Mail returns to:
IMK | 1700 Palomino Ridge #6 | Austin | TX | 78733